What is raw hair?
Raw hair is the purest and highest quality extensions on the market. It’s thicker and lustrous making it more flexible and durable than any other category of hair. It has never been processed by any steam, chemicals, or acid like the typical “virgin hair". Due to its natural organic form raw hair only comes in three textures, straight wavy and curly. Textures will range from silky to medium coarse. This hair color & holds curls very well and will maintain the same luster after many washes.
What hair products should I use on my hair bundles?
Please use alcohol-free products when shampooing, conditioning, and styling hair. Products that contain high alcohol content may dry hair and cause shedding, breaking, and tangling.
How many bundles do i need?
We recommend the following:
2 bundles for 12-14 inches ( Extremely Full 3 bundles)
3 bundles for 16-22 inches
4 bundles for 24-32 inches
How long does the hair last?
Raw hair has a life span of up to 3-5 years or longer with proper care
What color does the hair come in?
All bundles will range from what is comparable to #1B through #4
Can raw hair be colored?
Absolutely. Raw hair is guaranteed to lift to the highest blonde while still maintaining its luster. We recommend that you consult with a professional for coloring services
When will I receive my order?
We process our orders within 48-hours of Receiving Payment from your bank/payment system Monday - Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.) Please allow 3 to 5 business days for shipping. We do not ship on HOLIDAYS OR WEEKENDS.
This excludes custom orders and orders placed during major sales and promotions. Regal Lux Hair Boutique is not responsible for any damaged, lost or stolen packages.
I ordered online, but want to cancel. Can I do that?
·We are sorry, once an order is submitted, it may not be canceled or refunded. We encourage customers to review their order details carefully before submitting their order.
What is your returns/exchange policy?
Please be advised all sales are final!! We apologize if you are unhappy with your purchase and will work quickly and efficiently with you to fix or amend any issues.
What happen if I received a defective item?
Before any items leave Regal Lux Hair Boutique they are inspected by two sales team members. However, if for some reason you received a defective item please use our contact us section and we will respond within 48 hours.
